• Screen is smashed, cracked or damaged

• Screen is flickering / My screen is faint

• Screen is not working at all

• Laptop does not turn on and is dead

• Battery doesn't seem to hold a charge

• Laptop keeps powering off

• Laptop smells funny

• Laptop is making funny noises

• Laptop seems to be getting really hot

• Help! I've spilt a drink on my laptop

• Message "no operating system found" or "insert system disc and press any key"

• Keyboard or Mouse (touchpad) is not working

• Beeping noise when I turn the machine on

• I think I have a virus!

• Laptop is blue screening

• CD/DVD/Blu-Ray drive doesn't work

• Fan is blocked, rattling or noisy

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